Cancellation and Refund Policy

1. Summary

This policy applies to subscriptions on https://optionbrains.com (Blueprint Desk), operated by Option Brains Capital Private Limited (SEBI RA INH000020174).

Early cancellation by you at any time: proportionate (pro-rata) refund for the unexpired period. No breakage or cancellation fee.

We end your subscription for any reason other than your breach: pro-rata refund for the unexpired period.

Our SEBI registration is suspended for more than 60 days, or cancelled: pro-rata refund from that date to the end of your subscription.

Duplicate or failed payment where money was debited: full refund of that amount.

Institutional / accredited clients: as set out in your signed Research Services Agreement.

2. Who the SEBI refund rules apply to

SEBI fee-limit, advance-fee and refund rules apply to individual and HUF clients who are not accredited investors. Advance fees are collected only if you agree and for no more than one year. If services end early (by you or us), you get proportionate fees for the unexpired period with no breakage fee.

3. How the pro-rata refund is calculated

Refund = Fee paid for the plan (excluding GST) × (Unexpired days ÷ Total days in the subscription period).

Unexpired days are counted from the day after we receive your cancellation request, or from the termination date if we end the service. GST on the refunded part is reversed through a credit note as GST law allows. Discounted bundles use the amount you actually paid. Payment gateway charges are not deducted from SEBI-mandated refunds.

Example: ₹12,000 + GST for a 90-day plan, cancel on day 30 → refund ₹12,000 × 60/90 = ₹8,000 plus GST on ₹8,000.

4. How to cancel and request a refund

Email support@optionbrains.com from your registered email with subject "Cancellation and Refund Request". Include your name and mobile, order/payment ID and plan name, and optionally the reason. You may also request cancellation from your subscription dashboard. We acknowledge within 2 working days, confirm the cancellation date, and state the refund amount.

5. Timelines, method and access after cancellation

Approved refunds are started within 7 working days of the cancellation date, back to the original payment method via Razorpay or by bank transfer (banks usually take 5–7 working days). We never pay refunds in cash or to a third party's account.

Access to paid research, dashboards and alert channels ends on the cancellation date. Research received before then may be used only for your personal reference under the Terms.

6. Plan changes, renewals and disputes

Upgrade: unused pro-rata value of the current plan is adjusted against the new plan. Downgrade: at period end or immediately with pro-rata adjustment, as you choose. Total fees for individual/HUF clients will not exceed ₹1,51,000 per annum per family (excluding statutory charges).

Plans do not renew automatically. Free or promotional access follows the offer terms; no refund applies to amounts not paid.

If you think you were charged in error, contact us first. You keep rights under the Grievance Policy, SCORES and Smart ODR.

Contact: support@optionbrains.com | +91 75758 36969 / +91 90908 36969 | 9:00 am to 6:00 pm (Mon – Fri) (IST). Grievance Officer: Mr. Avisekh Ghosh, support@optionbrains.com, +91 90908 36969.