Privacy Policy

1. Who we are

Brand and website: Blueprint Desk (https://optionbrains.com).

Operator and Data Fiduciary: Option Brains Capital Private Limited ("we", "us", "our"). Blueprint Desk is its trade name.

Research provider: Option Brains Capital Private Limited, a SEBI-registered Research Analyst, Registration No. INH000020174.

Technology partner: Option Brains Wealth Private Limited, which hosts and runs the Platform's technology on our behalf.

Registered office: Office No 306, 3rd floor, Regency Landmark Building, Ulhasnagar, Thane 421002, Maharashtra, India.

CIN / GSTIN: as per incorporation records / 27AAECO1242P1Z7.

Contact: support@optionbrains.com; +91 75758 36969.

For data protection purposes, Option Brains Capital Private Limited is the Data Fiduciary. The Technology Partner acts as a Data Processor and processes personal data only on our behalf and on our instructions.

2. Scope

This policy covers personal data we collect online through the Platform (website, dashboards, apps, alert channels and research services). It also covers personal data collected offline that we later digitise, such as KYC documents, call notes and written complaints. It does not cover third-party websites or services linked from the Platform (brokers, payment gateway pages or social media). Those are governed by their own privacy policies.

3. Personal data we collect

Identity and contact: name, email, mobile number, city or state, date of birth - from you at sign-up, checkout or when you contact us.

KYC and regulatory: PAN, proof of address, KYC status from a KRA/CKYC registry, client category (individual, HUF, non-individual, accredited investor), and family details needed to apply the SEBI fee limit - from you and KYC agencies.

Account: login ID, encrypted password or OTP login records, plan and subscription history, consent records.

Transaction: order ID, plan purchased, amount, GST invoice details, payment status, refund records - from you and Razorpay. We do not store full card numbers, CVV, UPI PIN or net-banking passwords.

Communications: emails, chat, call notes (where you are told a call is recorded), complaints, feedback.

Alert channel identifiers: mobile number or username on Telegram, WhatsApp or other channels you join.

Technical and usage: IP address, device and browser type, pages viewed, cookies and error logs (see Cookie Policy).

Aadhaar: We do not ask for or store your full Aadhaar number. Where Aadhaar-based KYC is needed, it is done only through methods permitted by law (KRA/CKYC, DigiLocker or offline verification) with the Aadhaar number masked.

We never ask for your trading, demat or bank login credentials or OTPs. Please do not share them with anyone, including us.

4. Why we use your personal data

We process personal data only for lawful purposes under the Digital Personal Data Protection Act, 2023 (DPDP Act), IT Act rules, and SEBI (Research Analysts) Regulations, 2014.

Purposes include: creating and managing your account and subscription; client onboarding, KYC and SEBI fee-limit checks; delivering research and alerts; payments, GST invoices and refunds; sending Terms, MITC and regulatory notices; support and grievances (including SCORES / Smart ODR); security and fraud prevention; improving the Platform with aggregated usage; marketing of our own products only with consent; and retaining records required by SEBI, RAASB, tax and other authorities.

We will not use your personal data for a purpose that is materially different from the one stated without telling you and, where required, asking for fresh consent.

5. Sharing with our Technology Partner

Option Brains Wealth Private Limited is the technology partner of Blueprint Desk. It is not the research provider and does not provide research or investment recommendations. All research on the Platform is prepared and issued by Option Brains Capital Private Limited.

What we share: identity and contact data, account and subscription data, transaction status (not card or bank credentials), communications and support tickets, alert channel identifiers, and technical usage data. KYC documents are shared only as needed to store them securely on Platform infrastructure.

Why: so the Technology Partner can host and secure the Platform; run CRM and ticketing; deliver research and alerts; support login, payment-status and invoicing workflows; and provide monitoring and incident response.

Safeguards: processing only on our documented instructions under a written agreement covering confidentiality, security, breach notification, purpose limitation, and deletion or return when the engagement ends. It may not sell your data or use it for its own marketing. Option Brains Capital Private Limited remains responsible for your personal data.

By agreeing to this policy when you sign up or check out, you consent to this sharing. If you withdraw consent needed to run the Platform, we may have to stop providing the services.

6. Other recipients

We do not sell your personal data. We share it only with: Razorpay (or another RBI-authorised payment aggregator) for payments and refunds; KYC Registration Agencies and the CKYC Registry; SEBI, RAASB (BSE Limited), exchanges, tax authorities, law enforcement, courts and the Data Protection Board of India where required by law; SEBI SCORES and Smart ODR if you complain through them; cloud hosting, email/SMS/WhatsApp delivery, analytics and support tools under confidentiality obligations; alert platforms you choose to join; broker or execution platforms only if you opt in; professional advisers and auditors; and a successor entity in a corporate restructuring, subject to this policy.

7. Use of artificial intelligence (AI) tools

We may use AI-based tools to assist in data analysis, screening, drafting support and customer-support workflows. All research is reviewed and approved by our SEBI-registered research analysts. Option Brains Capital Private Limited remains solely responsible for the security, confidentiality and integrity of client data. Client personal data will not be used to train third-party AI models without your consent.

8. Storage, security and retention

Personal data is stored with cloud providers that keep data in regions permitted under Indian law. Any transfer outside India will follow the DPDP Act and Government notifications.

We use reasonable security practices including HTTPS/TLS, role-based access, encryption or masking of sensitive fields, logging, backups and contractual safeguards with processors.

If a personal data breach happens, we will notify affected users and the Data Protection Board of India as required, and CERT-In where applicable.

Retention: client, KYC, research, communication and complaint records for at least five years (or longer if law or a dispute requires); access and traffic logs for at least one year; marketing data until you withdraw consent. When data is no longer needed, we delete it or anonymise it and instruct processors to do the same.

9. Your rights

Under the DPDP Act you may: access a summary of personal data and processors we share with (including the Technology Partner); correct or update inaccurate data; request erasure of data no longer needed (subject to legal retention); withdraw consent; raise a grievance with our Grievance Officer (we aim to respond sooner than the statutory maximum of 90 days); and nominate another person to exercise rights if you die or become incapable.

Email support@optionbrains.com with subject "Data Protection Request" from your registered email. We may verify your identity. If unsatisfied after our grievance process, you may complain to the Data Protection Board of India.

You must give accurate information, must not impersonate anyone, and must not file false or frivolous complaints.

10. Marketing, cookies and children

Service and regulatory messages (research, invoices, policy changes, MITC) are part of the service. Promotional messages are sent only with consent under TRAI rules; you may opt out anytime.

Cookies: see our Cookie Policy. Non-essential cookies need consent.

The Platform is only for people aged 18 or over who can enter a binding contract. We do not knowingly collect children's data.

11. Changes and Grievance Officer

We may update this policy from time to time. Material changes will be notified by email or on the Platform before they take effect and, where required, we will ask for fresh consent.

Grievance Officer: Mr. Avisekh Ghosh Email: support@optionbrains.com Phone: +91 90908 36969 Address: Option Brains Capital Private Limited (Blueprint Desk), Office No 306, 3rd floor, Regency Landmark Building, Ulhasnagar, Thane 421002, Maharashtra, India Hours: 9:00 am to 6:00 pm (Mon – Fri) (IST)